Services
Incident Response
Structured digital forensics and breach investigation when something has gone wrong.
Overview
Cyberxperts provides cybersecurity incident response services, including digital forensics and data breach investigations conducted in line with applicable legislation. This has included a digital forensics and cybersecurity assessment engagement for Grupo Cobra.
Problems this addresses
- A suspected or confirmed security incident with no clear response process
- Uncertainty about the scope and impact of a breach
- Need for forensic evidence suitable for legal or regulatory purposes
- No internal capability to investigate incidents independently
Benefits
Structured investigation conducted in line with applicable legislation
Clear identification of incident scope and root cause
Evidence handling suitable for legal or regulatory follow-up
Experience conducting digital forensics investigations for real clients
Our process
01
Containment
Immediate steps to contain the incident and prevent further impact.
02
Investigation
Forensic investigation to determine scope, cause, and impact.
03
Evidence handling
Evidence is preserved and documented in line with applicable legislation.
04
Reporting and remediation
Findings are reported, with recommendations to prevent recurrence.
Frequently asked questions
We think we may have had a breach but are not certain. What should we do?
Contact us directly. Early containment and investigation significantly improve the outcome of an incident response engagement.
Is the investigation suitable for legal or regulatory proceedings?
Digital forensics work is conducted in line with applicable legislation, with evidence handling appropriate for that purpose.
What information should we provide when requesting help?
Tell the team what you observed, when it started, which services appear affected and who can authorise decisions. Distinguish confirmed facts from suspicions. Do not send passwords, sensitive records or evidence through the website form. Agree a suitable channel with the response team.
Can you confirm a response time or recovery date before reviewing the incident?
Availability, access, the affected systems and the information available influence the response. Confirm the engagement arrangements directly with the team. A website enquiry is not confirmation that responders have been assigned, and recovery dates cannot be established from a general description alone.